Custom software that fits how your business actually runs
Per-seat platforms rent you their workflow and charge for every hire. We build the system around yours — work orders, dispatch, quoting, tech scorecards, real-time dashboards — and you own the code when it's done.
Book a discovery callPer-seat pricing compounds against you
One owner we spoke with was quoted $57,000 a year for platform software — at 14 techs. His question killed the deal: “What happens when we go to 50 techs?” Every hire raises the software bill, forever.
The template doesn't measure what you manage
Off-the-shelf CRMs cover scheduling and invoicing, then stop. Tech scorecards, revenue per truck, work orders opened vs. invoiced, territory margin — the numbers you actually run the business on live in spreadsheets and someone's head.
Your vendor can be acquired out from under you
Field-service platforms are being rolled up by private equity. One owner watched it happen three times: “I was lost, done, forget it, history.” Support dies, prices rise, and you're still locked into the seats.
How an engagement works: blocks, not contracts
Owners who've been burned by three-year software contracts don't want a $60K commitment to a team they just met. Fair. So we don't ask for one.
1. Walk us through how the work flows
Record a 30-minute screen recording of how a work order moves through your business today — or walk us through it on a call. That recording is the spec. Most owners tell us they understand their own operation better just from making it.
2. Get a block-by-block estimate
We split the build into blocks — the core system, then each feature group — with an hour estimate per block. Every quote carries a built-in buffer, because scope always grows and we'd rather plan for it than surprise you.
3. We build a block, you approve it, we build the next
No lump-sum contract on day one. The core system runs before the extras go in — the engine runs before the turbo. If we come in under budget on a block, the hours roll into the next one.
4. You own everything
The code, the data, the roadmap. No per-seat fees, no renewal letter, no acquisition risk. Seat #50 costs you the same as seat #4: nothing.
What we build
Owner & dispatcher dashboards
“What did we invoice today? What's outstanding past 90 days?” — answered live, in a view built for each role, instead of a report that takes a week.
Tech scorecards & performance pay
Jobs closed, callbacks, revenue per tech — tracked automatically, so bonuses and leaderboards run on numbers instead of negotiations.
Work-order automation
Work orders arriving from client portals and emails get read and entered by software, not typed in by hand 125 times a week.
Quoting systems
Templated quotes your office team can produce in minutes, with pricing rules that match how you actually bid work.
A back end behind the tools your crews already use
Keep CompanyCam or your CRM on the front end. We build the owned system of record behind it, connected through their APIs.
The systems only you need
Membership programs, multi-territory rollups, commercial vendor-network workflows — the operations that don't fit any template.
Doing the math first? We published the real numbers — including two competing quotes from an actual 2026 evaluation — inwhat custom field service software actually costs. If you're still comparing platforms, start with thecomplete guide to home-services softwareor your trade's page under industries.
Custom software FAQ
Our engagements run $5,000 to $50,000 depending on scope, built and billed in blocks rather than one lump-sum contract. For comparison: the per-seat platforms that fit a growing service business commonly cost $3,000–$10,000+ per year forever, and commercial-grade facility platforms quote in the tens of thousands per year — one real 2026 quote was $57,000/yr at 14 techs. A custom build is a one-time cost that stops scaling with headcount.
A core system — the block that lets you run daily operations — typically lands in the first one to two months. The full build depends on how many blocks you approve; a three-workflow system is usually a few months end to end. You're using the core while later blocks are still being built.
Usually no — and usually you shouldn't. If your techs love CompanyCam or your office runs on Jobber, we build behind those tools through their APIs and keep what works. Replacing a tool your crews actually use is the most expensive way to fix a reporting problem.
You do, outright, on payment. That's the point. If you ever want to walk away, you leave with the code, the database, and documentation — not an export file and a cancellation fee.
You work with the people who built it — no ticket queue, no offshore support tier. Changes are scoped the same way the build was: a block, an hour estimate, your approval. Many clients keep a small ongoing arrangement for exactly this.